Email datadocklabs@gmail.com with the product name, your browser or platform, and the page or input that caused the problem. We aim to reply within a few business days.
Some pages can't be captured. Browser pages such as settings, new-tab pages and extension stores are protected by the browser; no extension can capture them.
A very long page is cut off. Browsers can draw images up to about 32,000 pixels tall, so extremely long pages stop there.
A banner or chat widget still appears. Send us the page address; we add new consent platforms and widgets regularly. Nothing on the page is clicked or accepted, so the site keeps working normally.
Does it collect my data? No. There is no account, no analytics and no network requests; screenshots never leave your browser. See the privacy policy.
For the Website Screenshot & PDF API and Google Sheets Sync, you can also open an issue on the actor's page on Apify.